Job Description

THE TEAM YOU WILL BE JOINING:

• Highly respected and known for being an industry leader in their market
• Aggressive growth over the last several years both organically and through acquisitions
• Consistently ranked as one of the top employer’s in Charlotte region
• Very strong leadership team; open door policy with lots of energy and ideas

WHAT THEY OFFER YOU:

• Ability to drive and build out your career – this newly created role is poised for growth and has a direct impact on the organization
• Culture of leaning and a company philosophy of "get it done"

WHERE THIS ROLE SITS:

• Hybrid in Fort Mill, SC

WHAT YOU WILL BE DOING:

• Act as the primary resource for benefits administration, providing clear and timely responses to employee inquiries and managing enrollment workflows with precision.
• Utilize advanced Excel skills to analyze benefits data, identify discrepancies or trends, and generate detailed reports that support decision-making and strategic planning.
• Collaborate closely with internal teams and external vendors to enhance benefit processes, facilitate smooth open enrollment periods, and deliver consistent employee communication and education.
• Assist with benefits integration during mergers and acquisitions by auditing data, reviewing plan structures, and ensuring alignment across business units.
• Work in partnership with HR Technology teams to maintain data accuracy across systems, optimize Workday and Empyrean (MAP) platforms, and streamline benefits-related processes for efficiency and accuracy.

BACKGROUND THAT FITS:

• Bachelor’s degree in Human Resources, Business, or a related field, or equivalent experience; 3–5 years of recent benefits administration experience with a strong focus on data analysis.
• Advanced Excel skills including VLOOKUP, pivot tables, and IF statements are essential; hands-on experience with Workday and other HRIS platforms like Empyrean (MAP) is highly preferred.
• Demonstrated ability to analyze benefits data, identify errors, and collaborate with vendors to resolve issues efficiently.
• Strong organizational skills with the ability to manage multiple priorities, meet deadlines, and work independently in a fast-paced environment.
• Excellent communication skills and a professional, customer-oriented approach to addressing employee benefits questions.
• Experience working with union populations is a plus but not required; willingness to learn union benefits administration is important.
• Ability to maintain confidentiality and handle sensitive information with discretion.

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