Job Description

Business Intelligence Analyst Hybrid position 3 days on campus Description: This position is part of the ***, Commercial Operations Team. Within the strategic customer support team, we manage a very large and complex portfolio of products crossing disciplines such as logistics, transportation, warehousing, order management, planning, and more. As a Business Intelligence Analyst, you will be responsible for generating insights for the Strategic Customer Support Team with a special focus on US Operations. Key Roles and Responsibilities: Responsible for the design and development of automated systems to track, analyze, maintain and monitor complex business data. Analyzes business operations to determine opportunities to automate processes and functions. Gathers, compiles and synthesizes information with regard to technology processes or systems. Develops design and functional specifications, produces deliverables related to the project(s) assigned and assists in post-implementation support and system enhancements. Possess expertise in the business unit(s) supported, and assists in business process redesign. Analyzes data captured to assess program effectiveness and develops predictive models to identify business development opportunities. Provides recommendations to management on findings and to ensure data and goals are in adherence with standard procedures and policies. Provides ad hoc reporting and analysis that involve large scale and complex functions as requested. Specialized knowledge of specific work processes or areas. Provides analytical work to the assigned area. Advanced knowledge of a specific field, and applies this knowledge to look in-depth at information pertaining to the area. Manages, organizes, and analyzes data or other information. Acts as a resource in providing information to others in the implementation of solutions. Applies fundamental concepts, practices and procedures to analytical work. Requires some evaluation, originality or ingenuity. Generally requires at least an associate's degree or equivalent training, and specific knowledge and training in software applications. Is generally assigned more complex and difficult assignments. Typically works with greater discretion and latitude. May assist lower level staff by providing technical advice and guidance. Minimum requirements: 5 years of business/systems analysis/analytical experience Preferred Qualifications: Bachelor's degree in Computer Science, Information Systems or other related field Advanced MS Excel, MS Access, relational database, SQL and PC skills Ability to build, develop and implement appropriate technical solutions to address business needs Comprehensive experience analyzing and solving business situations Experience presenting information to diverse audiences including senior leadership Experience with Supply Chain/Logistics operations including material handling, warehouse operations, order management, demand planning, etc. Proficiency with ETL and data visualization software's such as Alteryx, PowerBI, Tableau Prep, etc. Proficiency in SAP applications Experience with Snowflake

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