Job Description

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive - in our offices or yours.

Job Summary

The Corporate Trainer will be responsible for developing and delivering internal training programs for SHI employees across multiple disciplines, including but not limited to leadership and management development, professional growth direction/soft skills, workshops, and effective tools/applications. This person will work with business stakeholders to determine training needs, develop curricula/training material, and deliver training engagingly and effectively.? Training will be provided in various ways, including in-person, remote, self-paced, and module-based learning for new and existing SHI employees.?

This position reports to the Learning & Development organization at SHI.?

Role Description

• Determinetraining requirements, create curriculum, and develop content based on the business requirements of SHI Business Unit and Corporate L&D leadership?

• Deliver high-quality, effective, and engaging training to SHI leadership and employees to improve productivity and the ability to support internal stakeholders and customer demands, as well as achieve SHI business objectives?

• Evaluate outcomes of training and improve/update content as needed based on changing business requirements and/or employee feedback?

• Collaborate with the instructional design team in developing and reviewing course materials?

• Have a solid understanding of SHI's value proposition and SHI's core offerings to ensure alltrainings arepractical and focused on driving SHI business outcomes?

• Ensure all training is managed or delivered in SHI Learn to ensure tracking and adoption of the SHI Learn platform?

• Possess andmaintainan advanced working knowledge of SHI business tools (CRM,PowerBI, Sales Center, etc.), as well as Microsoft Office 365 and other SHI productivity tools?

• Keep up to date on adult learning principles, modern learning tools, and learning technology trends?

• Perform administrative tasks in support of training programs, such as coordinating training schedules, agendas, and messaging?

Behaviors and Competencies

• Adaptability: Can demonstrate a willingness to accept feedback and adjust to new tasks or changes in the workplace.

• Communication: Can communicate simple ideas and information clearly.

• Collaboration: Can demonstrate a willingness to contribute to team tasks and responsibilities when assigned.

• Creativity: Can think beyond conventional solutions and propose simple creative alternatives.

• Emotional Intelligence: Can identify and manage personal emotions in minor situations.

• Instructional Design: Knowledge of fundamental instructional design theories and models, such as ADDIE and SAM.

• Technical Expertise: Can understand the basic concepts in a technical area and seeks guidance when applying them.

• Continuous Improvement: Can identify minor areas for improvement and implement minor changes.

Skill Level Requirements

• Excellent organization, planning, and time management abilities. - Basic

• Exceptional listening skills and proficiency in communicating the company's value proposition and Sales Methodology. - Basic

• Ability to work effectively with all levels of an organization, both internally and externally, and develop relationships with guest speakers. - Basic

• Strong analytical skills including the ability to distill large amounts of information into concise, relevant components. - Basic

• Ability to work independently and in a team environment. - Basic

• Possesses self-motivation, and the ability to show initiative to complete tasks without direct instruction. - Basic

• Ability to mentor and motivate others, and maintain a commitment to SHI's success and employee development. - Basic

• Ability to be detail-oriented and complete tasks with accuracy and efficiency. - Basic

• Ability to demonstrate a professional attitude as well as understand and apply management feedback. - Basic

Other Requirements

• Completed Bachelor's Degree or relevant work experience

• 5+ years of experience in a Training, L&D, Sales Enablement, Sales Leadership, Adult Education role, or a combination preferred

• 1+ years of experience in a Management/Leadership/Team Lead role and Coaching/Mentoring experience.

• Ability to travel multiple times a year or 10%, both independently and with a group.

• Proficiency in the following applications/platforms:

• Windows OS

• Microsoft Office, specifically Word, Excel, PowerPoint, and Outlook

• Microsoft Teams or Webex

• Microsoft SharePoint utilization

• Content creation, authoring, or capture tools such as Canva, Articulate Rise, Camtasia, SnagIt or similar tools

The estimated annual pay range for this position is $55,000 - $90,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

#LI-FF1

Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

Job Tags

Similar Jobs