Job Description

Infrastructure Technician - SCS & OSP
Location: Waynesville, NC (Remote and Hybrid Positions)

Open Positions: 4

Build the networks that connect and protect. We're looking for a skilled Infrastructure Technician (Structured Cabling Systems & Outside Plant) to deliver high-performance ICT infrastructure that exceeds client expectations. You'll work on everything from data and voice networks to video surveillance and access control systems, ensuring precision, reliability, and compliance with industry best practices.

What You'll Do
Install, terminate, and test Cat 6, fiber optic, and audio/video cabling for both inside plant (ISP) and outside plant (OSP) environments.
Deliver complete solutions including Video Surveillance Systems (VSS) and Access Control Systems (ACS) - from assembly and configuration to troubleshooting and repair.
Interpret and execute Statements of Work (SOWs), Proposals, and Service Orders with accuracy.
Consistently meet or exceed project timelines, quality benchmarks, and billable hour targets.
Provide occasional after-hours on-call support when assigned.
Ensure all work aligns with industry standards, safety requirements, and client expectations.


What You Bring
Core Skills & Competencies

Demonstrated experience with structured cabling installation, including conduit, aerial, and direct-burial pathways.
Functional knowledge of access control, video surveillance, intrusion detection, and basic IP networking.
Strong customer focus, teamwork, and adaptability in dynamic environments.
High attention to detail, problem-solving ability, and commitment to quality.
Certifications & Experience (Level determined post-hire):

Apprentice Technician: ?1 of: BICSI INST1, INSTC, or INSTF | 0-2 years
Technician I: INST1, INSTC, INSTF; basic network knowledge | 3-5 years
Technician II: BICSI TECH; Wi-Fi basics; network theory | 5-7 years
Technician III: BICSI TECH + ?1 advanced cert (ASIS PSP, ESA CSSI, AVIXA CTS-I, Cisco CCNA, NICET Fire Alarm) | 7-10 years
Master Technician: BICSI TECH + ?3 advanced certs as above | 10+ years


Why You'll Love Working Here
Hands-on, diverse technical projects across industries.
Career growth with certification pathways and skill development support.
Collaborative culture with a strong emphasis on safety and quality.
Your work directly supports mission-critical systems and client success.


Apply Today Send your resume and a short cover letter outlining your certifications and recent relevant projects.

Demonstrated aptitude and ability to install structured cabling including outside plant direct bury, conduit and aerial pathways. Includes use of hand and power tools.
Functional knowledge of electronic access control, video surveillance systems, intrusion detection and basic Ether/IP network operation and equipment.
Post-hire classification dependent on training, certification and experience.
Apprentice Technician
At least one of the following certificates or certifications
BICSI Installer 1 (INST1)
BICSI Installer 1-Copper (INSTC)
BICSI Installer 2-Optical Fiber (INSTF)
0-2 Years' Experience
Technician Level I
All the following certificates or certifications
BICSI Installer 1 (INST1)
BICSI Installer 1-Copper (INSTC)
BICSI Installer 2-Optical Fiber (INSTF)
Understanding basic network terminology and architecture
3-5 Years' Experience
Technician Level II
BICSI Technician (TECH)
Wi-Fi terminology and basic operation
Network theory and operations
5-7 Years' Experience
Technician Level III
BICSI Technician (TECH) Plus At Least 1 of the following
ASIS Physical Security Professional
ESA Certified Security Systems Integrator
AVIXA CTS-I
CISCO CCNA
NICET Fire Alarm Systems
7-10 Years' Experience
Master Technician
BICSI Technician (TECH) Plus at least 3 of the following
ASIS Physical Security Professional
ESA Certified Security Systems Integrator
AVIXA CTS-I
CISCO CCNA
NICET Fire Alarm Systems
10+ Years Experience

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