Job Description

Beverly Wilshire, A Four Seasons Hotel

The Beverly Wilshire a Four Seasons Hotel is looking for an Overnight Valet Parking Cashier who shares a passion for service excellence.

The ideal person shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape guest experience by providing exceptional service in support of our world-renowned hotels.

The Overnight Valet Parking Cashier is responsible for maintaining control of all guest car keys and claims tickets, dispatching Valet Parker to retrieve cars, and posting and recording payments for parking services.

Candidate is preferred to have previous experience in a luxury, fast paced environment. Candidate must have authorization to work in the United States.

What we expect:

• Greets guests who arrive by private car and assists guests descending from cars.
• Issues appropriate valet parking ticket to guests when Door Staff is unavailable.
• Drives car to hotel or local garage, adhering to all traffic regulations, and speed limits, using caution not to damage the vehicle and other vehicles in the vicinity. Yields to pedestrians.
• Assesses any damage to vehicle. Clearly notes any damage on claim ticket along with location of vehicle when parked. Deposits key and ticket with Valet Cashier.
• Opens hotel doors for all guests and gives verbal welcome when not parking or retrieving guest cars.
• Provides guests with directions, recommendations, and information about the city and its attractions. Hails taxis as needed.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc.

Ideal candidate will have:

• A valid California driver's license and good driving record.
• Ability to drive both manual and automatic.
• At least one-year experience in luxury hospitality setting as Valet Parking Attendant.

We Offer:

• Medical/Dental/Vision Insurance
• 401K Retirement savings plan
• Employee Assistance Program
• Investment in your Wellbeing
• Life Insurance
• Complimentary Room nights and discounted rates
• Free on-site parking
• Training programs, tuition reimbursement
• Growth & Development opportunities

Salary: $21.00/hr

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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