Job Description

MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business.

We are seeking a Retail Store General Manager for our NEW Santa Clara store! Top candidates will have high-volume big box store leadership experience as they will manage all sales, operations, service and support activities and ensure the overall success of our NEW big box computer retail store. 

MAJOR RESPONSIBILITIES: 

• Consistently achieve store sales and profit objectives, including management of payroll expenses.
• Develop and implement plans to increase profitability and reduce expenses based on P&L results.
• Identify, effectively communicate and resolve store issues, informing appropriate District and Home Office personnel as needed.
• Execute and participate in floor and front-end leadership activities, including store open and close procedures.
• Manage all freight flow and processing as well as appropriate tracking of company assets through inventory control.
• Ensure the execution of ad set and visual merchandising standards.
• Direct, monitor and manage staffing and training to ensure competent associates are hired, trained and scheduled to properly service our customers.
• Train, develop and coach all store personnel -- from Senior Managers to front line associates -- in the areas of standard operating procedures, customer satisfaction and solution selling.
• Ensure human resource issues are handled in accordance with guidelines; partner with Regional HR Manager and Home Office HR when needed.
• Perform other duties and tasks as assigned.

EDUCATION & REQUIREMENTS:

• Five to seven years of experience with a major big box retailer in a high-volume, 30,000+ square-foot store, with at least 100 employees and accountability for profit and loss, within the consumer electronics industry preferred.
• Previous experience in all aspects of retail management: driving sales, merchandising, operations, freight flow and customer service.
• Experience in human resources functions and capable of hiring, retaining and coaching qualified employees and managers.
• Ability to execute corporate initiatives and analyze the competition.
• Physical requirements: lift up to 50 lbs., stand for prolonged periods of time.
• Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays.
• A college degree is strongly preferred.

MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:

• Salary of $100K+ Bonus potential
• Health, Vision & Dental Benefits Coverage for Regular Full-Time Associates
• Paid Time Off including vacation and sick leave pay
• 401K with company match
• Esteemed Vendor & Company Job Training
• Employee Discount that includes a Friends & Family Discount Program
• Tuition Reimbursement & Education Discounts

OUR GROWTH OPPORTUNITIES:

At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.

Micro Center is an Equal Opportunity Employer.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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