Job Description

Senior People Operations Partner

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The Senior People Operations Partner plays a critical role in driving people strategies that support business objectives, enhancing employee engagement, and ensuring the seamless execution of People Operations processes in the US & Canada. The role provides substantive support in execution and delivery of the full range of People operations matters. As a trusted advisor to leadership, you will provide tactical and operational guidance on people-related matters while collaborating cross-functionally to optimize the employee experience across the entire lifecycle.

Key Responsibilities

• Serve as a trusted advisor to our leaders, providing guidance on people-related policies, procedures, and best practices.
• Partner closely with Centers of Excellence (COEs), including Total Rewards, Global People Business Partners, & HRIS, to align and execute People Operations initiatives.
• Leverage business acumen and People Operations insights to influence decision-making. Analyze key People metrics for your region to drive data-informed decision-making and accountability.
• Provide performance management support, including handling employee relations matters.
• Identify and implement process improvements that enhance efficiency and foster a high-performance culture.
• Lead or co-lead large-scale (global) People projects, change management initiatives, and corporate programs.
• Oversee US & Canada immigration processes, ensuring timely filings for visas and permanent residency applications while acting as the primary liaison with external immigration counsel and employees. Manage compliance for all US & Canada immigration processes, including but not limited to PAFs and audits.
• Work with People Services to document, refine, and enhance processes supporting the employee lifecycle, ensuring a best-in-class employee experience.
• Manage employee lifecycle events in coordination with Global People Business Partners and cross-functional partners in Payroll, Benefits, and Ops, and facilitate necessary transactions in Workday, including job changes, global relocation, and offboarding.
• Support performance management initiatives, including goal setting and annual review cycles, to promote a high-performing teams culture.
• Maintain up-to-date knowledge of federal, state, and local labor laws, ensuring People policies and practices remain compliant, including handbooks, offer letters, etc.

Experience and Qualifications

Experience:

• 6+ years of experience as a People Partner or in a related People Operations function.
• Experience working in a fast-paced, high-growth, international, and matrixed environment. Strong understanding of US employer-sponsored immigration processes and compliance; and/or experience with a Global Mobility function with a focus on US & Canada immigration.
• Strong knowledge of federal, state, and local employment laws and regulations.

Education:

• Bachelor's degree in Human Resources, Business, or a related field.

Skills and Competencies:

• Proven ability to influence leaders and drive people strategies that align with business objectives.
• Strong analytical and problem-solving skills with a data-driven approach to decision-making.
• Ability to manage multiple, competing priorities in a dynamic environment.
• Expertise in organizational development, employee relations, and performance management.
• Strong communication and stakeholder management skills.

The base salary range for this role is $97,600.00 - $122,000.00 /year. Exact compensation may vary based on skills, experience, and location.

What Rocket Software can offer you in USA:

• Unlimited Vacation Time as well as paid holidays and sick time
• Health and Wellness coverage options for Rocketeers and dependents
• Life and disability coverage
• Fidelity 401(k) and Roth Retirement Savings with matching contributions
• Monthly student debt benefit program
• Tuition Reimbursement and Certificate Reimbursement Program opportunities
• Leadership and skills training opportunities

EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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