Job Description

Solution Architect Flexible Packaging - Graphics Solutions Center Description - Drive the Flexible Packaging Area for the HP Indigo Digital Press Business within the world's largest Graphics Experience Center (GEC). This person will specialize on multiple commercial presses, but will take the lead on the HP Indigo 200K. The HP Americas GEC consists of 65,000 square feet of pure printing cutting edge technology. The GEC is part of the sales organization within HP with the responsibility of helping customers and future customers understand better how HP's technology can help their businesses thrive. The Solution Architect is truly a Trusted Advisor. It is the SA's role to help demonstrate how HP Indigo Digital Presses can accomplish the customer's business objectives. The main day to day responsibilities include: Product Demonstrations - Both Virtual (using the latest in remote video conferencing tools); as well as face to face. No two demos are alike. Every demo is customized to the specific needs of the specific customer. Some demonstrations are one to one, while others may be one to many; covering dozens, and sometimes hundreds of people. Gather and assess customer needs, both business and technical. Identify related needs (lead generation, opportunity expansion). Identify site-specific and corporate parameters and constraints that impact the solution. Identify required project steps. Identify likely problem areas that require attention. Identify probable competition and product roll-out data/training needs and evaluates relative HP strengths. Sample Production and Validation - Understand the customer needs and validate that their specific jobs will run correctly on HP Indigo Digital Presses. The sample creation cover Pre-Press, Pre-flight, Production, and Finishing, resulting in a sample product that can be shared with the customer to validate their investment. Identify customer objectives for each of the product pieces requested Manage the process end to end to ensure that the sales rep is engaged throughout the process, and ensure customer satisfaction Drive HP's technology to the max in order to get the job done Sales Rep and Client/customer relationship: Maintains excellent communications with Sales Team and Customers across the Americas Region. Represents HP as technical expert with customers; shares knowledge in area of expertise and links to related technology areas. Advances opportunities through the use of effective consultative selling techniques. Builds customer loyalty through being a trusted advisor. Partners effectively with others in the account to ensure problem resolution and customer satisfaction. Communicates and articulates the details of their component roles in a proposed customer solution. Team collaboration: Actively supports the account team with solution advice, proposals, presentations, and other customer communications. Analyzes and provides support to deals in the pipeline where needed. Understands the roles and affectively engages other teams and resources within HP and partners. Education and Experience Required: Technical University or Bachelor's degree is a must Typically 10-15 years of experience - Print production, hands-on operations management, within the printing industry and/or Print Service Provider (additional experience is a plus) Strong knowledge and experience operating HP Indigo Digital Press Strong knowledge and experience managing conventional Offset or Flexo Presses People management experience is a plus Strong communication skills both verbal and written Experience on competitive printing equipment is a plus Job - Sales Schedule - Full time Shift - No shift premium (United States of America) Travel - 25% Relocation - Not Specified Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. If you'd like more information about HP's EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law - Supplement

Job Tags

Similar Jobs