Job Description

William Penn Hotel

History defines elegance in this classic, downtown Pittsburgh hotel. Since opening the doors in 1916, the Omni William Penn Hotel has played a starring role in the city of Pittsburgh, hosting movie stars, politicians, heads of state, and leaders of business and industry. A recent multi-million dollar renovation has only enhanced the beauty of this luxury hotel to ensure that generations to come will enjoy the outstanding service, guest room accommodations, and award winning cuisine that have defined the Omni William Penn Hotel for decades.

Since opening the doors in 1916, the Omni William Penn Hotel has played a starring role in the city of Pittsburgh, hosting movie stars, politicians, heads of state and leaders of business and industry. A multi-million-dollar renovation has only enhanced the beauty of this luxury hotel to ensure that generations to come will enjoy the outstanding service, guest room accommodations and award-winning cuisine that have defined Omni William Penn for decades.

The Grande Dame is now hiring for a Catering Services Manager ! Come and join the #1 Hotel in the City of Pittsburgh and her Team!

This position is eligible for the Omni Sales Incentive Plan and there is a limited work-from-home incentive after 90 days of employment.

• Communicate event details to operating departments and customers in a timely and thorough manner following established procedures.
• Coordinate menu tastings with customers adhering to established procedures.
• Participate in site inspections to assist Catering Sales Managers in the selling process.
• Effectively utilize existing hotel software systems to manage time, event details, and for communication
• Coordinate menus, room set ups, audio visual needs, parking, and other essential activities related to producing a successful event.
• Achieve all revenue and Medallia goals as assigned by the Director of Catering and Convention Services.
• Must be knowledgeable about all hotel (and competitive set hotels) capabilities (front desk/reservations/room service/catering).
• Merchandise function space and attain maximum room rental wherever appropriate.
• Understand and follow all guidelines relating to catering merchandising, space release and free sell opportunities.
• Continuously refine product/concept offering.
• Active involvement in industry-related activities.
• Achieve budgeted catering (food, beverage, and room rental) revenue goals.
• Provide support and direction to administrative staff.

• • Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
  • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
  • Upon employment, all employees are required to fully comply with Omni rules and regulations for the safe and effective operation of the hotels facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
  • Is fully aware of all corporate sponsored promotions.
  • Develop and implement individual Quarterly and annual Action Plans (KRA's).
  • Submit required reports on a timely basis.
  • Maintain all accounts with current trace dates, accurate histories and all relevant information regarding activity.
  • Participate in the ongoing forecasting process.
  • Is current and abides by all sales office procedures and systems.
  • Actively participate in sales and catering meetings.
  • Promote a high-quality company image by demonstrating professionalism to both clients and colleagues.

The Benefits of Being Omni

• FT - Full benefit package available after 60 days
• Competitive wages
• Discounted Associate Room Rates at Omni Hotels across the country
• Free Employee Meals
• A great family of co-workers
• Work for the most prestigious Hotel in Pittsburgh!

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .

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