Job Description
Backflow Prevention Device Inspections, Inc (BPDI), Arizona’s oldest backflow prevention service company, with over 35 years of growth and success is seeking someone to join our team as
CUSTOMER SERVICE REPRESENTATIVE
Job Functions/Responsibilities
Support the Service Manager in the management of backflow related services.
Serve as the primary liaison for written, online, emailed and telephone requests from customers.
Schedule and track service requests.
Secure appropriate permits for backflow services.
Accurately look up, identify and procure parts from inventory/vendors.
Collaborate with service department personnel and technicians to ensure all service requests are completed and recorded in a timely manner.
Update records by making timely and accurate entries in both paper and computerized databases.
Filing and paper management.
Oversee the maintenance and calibration of all backflow testing equipment to ensure certifications are valid.
Manage backflow technician certifications ensuring that they are valid.
Initiate and manage backflow projects.
Occasionally deliver and pick up parts.
Other duties as assigned.
Minimum Requirements
Preferred Qualifications
Competitive Pay
Benefits
100 % paid Health Insurance Premium for employee
Dental and Vision Insurance
SIMPLE IRA Plan for retirement savings with employer match.
Paid Vacation
7 paid holidays per year
Paid Sick Leave
Optional supplemental short-term/long-term disability/life insurance
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